ACCENTURE is hiring experienced candidates for the role of APPLICATION SUPPORT ENGINEER. The details of the job, requirements and other information given below:
Job Description
Accenture Hiring: Application Support Engineer (Experienced Candidates)
Accenture, a leading global professional services company, is currently looking for experienced candidates for the role of Application Support Engineer. This is a great opportunity for individuals with expertise in Microsoft Azure Data Services and cloud computing to work in a dynamic environment, resolving technical issues and ensuring seamless business operations.
Job Description
Project Role: Application Support Engineer
Project Role Description: Application Support Engineers play a critical role in maintaining and troubleshooting enterprise-level applications. As part of Accenture’s cutting-edge projects, you will act as a software detective, identifying and resolving technical issues across multiple components of crucial business systems. This role requires an in-depth understanding of cloud computing, troubleshooting, and application support methodologies.
Key Responsibilities:
- Provide technical support for cloud-based applications and resolve critical issues.
- Act as the first point of contact for application-related incidents, ensuring timely identification and resolution of problems.
- Monitor application performance, identify bottlenecks, and implement improvements to enhance efficiency.
- Utilize Microsoft Azure Data Services to manage, optimize, and troubleshoot cloud-based solutions.
- Collaborate with cross-functional teams to diagnose, troubleshoot, and resolve complex issues affecting application functionality.
- Implement automation for system monitoring, deployment, and maintenance to reduce downtime and improve performance.
- Maintain documentation of issues, troubleshooting steps, and solutions to improve future responses.
- Stay updated with emerging cloud technologies, ensuring the adoption of best practices in cloud computing and security.
Required Qualifications and Skills:
To be considered for the Application Support Engineer role at Accenture, candidates must meet the following requirements:
Educational Qualifications:
- Any Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
Technical Skills:
- Proficiency in Microsoft Azure Data Services – Deep understanding of Azure cloud infrastructure, including databases, storage, and networking.
- Experience with other cloud platforms such as AWS (Amazon Web Services) or Google Cloud Platform (GCP) is an added advantage.
- Strong understanding of cloud computing concepts – Virtualization, containerization, cloud storage, networking, and security.
- Hands-on experience in troubleshooting and resolving technical issues in cloud-based applications.
- Knowledge of scripting languages like PowerShell, Python, or Shell scripting for automation and process optimization.
- Familiarity with monitoring tools such as Azure Monitor, Splunk, or Datadog to track system performance.
- Understanding of IT Service Management (ITSM) frameworks, including Incident Management, Problem Management, and Change Management.
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills to work effectively with technical and non-technical stakeholders.
- Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
- Strong documentation skills to maintain logs of issues, resolutions, and troubleshooting procedures.
Work Location:
- Bangalore, India – Candidates must be willing to work at Accenture’s Bangalore office or a client location in the city.
Why Join Accenture?
Accenture is one of the world’s leading technology services and consulting companies, offering unmatched career growth, exposure to cutting-edge technologies, and a global work environment. Here’s why you should consider joining Accenture:
✔ Work on advanced cloud-based projects with some of the biggest global enterprises. ✔ Opportunity to upskill with Accenture’s extensive training and certification programs. ✔ Competitive salary and comprehensive employee benefits. ✔ Inclusive and diverse work culture, fostering innovation and collaboration. ✔ Career growth opportunities in cloud computing, cybersecurity, and application management.
How to Apply?
If you have the required skills and experience for the Application Support Engineer role, apply now by visiting Accenture’s official career page or LinkedIn job postings. Ensure that your resume highlights your cloud computing expertise, technical troubleshooting experience, and proficiency in Microsoft Azure Data Services.
Frequently Asked Questions (FAQs)
1. Is this role open to freshers?
No, this role is for experienced candidates with prior knowledge of Microsoft Azure Data Services and cloud-based application support.
2. What kind of projects will I be working on?
You will be working on enterprise-grade cloud solutions, troubleshooting application issues, improving system performance, and collaborating with cross-functional teams on critical business applications.
3. Does Accenture provide cloud training or certification support?
Yes, Accenture encourages continuous learning and offers cloud certification programs and technical training to enhance employees’ skill sets.
4. What is the expected salary for this position?
Salary is competitive and will depend on the candidate’s experience, skill set, and industry standards.
5. Can I apply if I have experience in AWS or GCP instead of Azure?
Yes, while Azure expertise is preferred, experience with AWS or Google Cloud is also considered valuable for this role.
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