Qualifications:
- Possess strong technical skills in MS Excel including data analysis and reporting.
- Demonstrate excellent customer service skills particularly within the mortgage domain.
- Exhibit attention to detail and accuracy in all tasks.Show ability to work collaboratively in a team environment.
- Display effective communication skills both written and verbal.Have a proactive approach to identifying and solving problems.
- Be willing to learn and adapt to new processes and technologies.
- Experience in customer verification and service within the mortgage domain is a plus.
- Ability to manage multiple tasks and prioritize effectively.
- Show commitment to maintaining confidentiality and data security.
- Demonstrate a strong work ethic and reliability.
- Be open to feedback and continuous improvement.
Certification Required:
- Certification in MS Excel or related data analysis tools is preferred.
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