Role: Quality Assurance Engineer
About the role:
We are looking for a dedicated Quality Assurance Engineer who is eager to learn and grow within our engineering support team at Zigment.ai. This is an exciting opportunity for a motivated individual to make an impact in a fast-growing organization. You will learn a lot and take on multiple responsibilities, with scope for growth as the organization scales. You’ll have the opportunity to build your skills from the ground up.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Basic understanding of software testing principles and methodologies.
- Familiarity with any programming or scripting languages (e.g., Python, JavaScript) is a plus.
- General knowledge about AI, chatbots, NLP, and generative AI.
- Strong analytical and problem-solving skills with keen attention to detail.
- Good written and verbal communication skills.
- Ability to work collaboratively in a team environment and manage multiple tasks and deadlines effectively.
Preferred Qualifications:
- Familiarity with testing methodologies.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
Things you are expect to perform:
- Assist in performing manual testing of Zigment.ai’s platform, ensuring the software meets business and user requirements.
- Help design, write, and maintain detailed test cases based on product requirements and user stories.
- Identify, document, and report bugs and defects using our bug tracking system, and collaborate with the development team to ensure timely resolution.
- Participate in regression testing to ensure that new code changes do not adversely affect the existing functionality.
- Assist in testing AI-driven features, including chatbots and NLP functionalities, ensuring they meet quality standards and user expectations.
- Stay updated with the latest digital trends, AI advancements, and best practices in software testing to continuously improve our QA processes.
Soft Skills:
- Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
- Excellent communication skills, both written and verbal.
- Patience, empathy, and genuine desire to help people.
- Desire and ability to rapidly learn a wide variety of new technical skills.
- Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
- Precise technical writing skills is a bonus.
Location: Bangalore
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